Privacy Policy

Privacy Policy

Effective Date: [27.10.2024]

Thank you for visiting Astraé Luxe, operated by Frugle Enterprises Pvt. Ltd. (“we,” “our,” or “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or otherwise interact with us.

#1. Information We Collect

We may collect and process the following types of information:

- Personal Information: This includes your name, email address, phone number, mailing address, and payment details when you make a purchase or register on our site.
- Technical Information: We collect information about your visit, including your IP address, browser type, time zone settings, and interaction with our website.
- Transaction Information: Details about payments and orders placed on our site, including the product details and purchase history.
- Cookies and Usage Data: We use cookies and similar tracking technologies to track website activity and enhance your experience.

# 2. How We Use Your Information

We use the information we collect in the following ways:

- To Provide Our Services: Process and fulfill orders, send confirmations, and manage customer accounts.
- Customer Support: Address inquiries, complaints, and issues raised by our customers.
- Marketing and Communication: Send updates, promotions, and newsletters (only if you have consented).
- Website Improvement: Analyze trends and use the data to enhance our website and personalize your experience.

# 3. Disclosure of Your Information

We may share your information:

- With Service Providers: Trusted third-party service providers to facilitate payments, shipping, and email communications.
- For Legal Purposes: If required by law or in response to a valid request by public authorities.
- Business Transfers: If Astraé Luxe is involved in a merger, acquisition, or sale, your data may be transferred as part of that transaction.

# 4. Security of Your Information

We use industry-standard practices to safeguard your information. Despite these measures, we cannot guarantee absolute security, and users are advised to take care in sharing personal information online.

# 5. Your Choices

- Opt-Out: You may opt out of receiving marketing emails by following the unsubscribe instructions in those emails.
- Cookies: Most web browsers allow you to control cookies through settings. You may choose to disable cookies, though this may affect your user experience.

# 6. Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their practices. We recommend reviewing their privacy policies before providing any information.

# 7. Children’s Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13.

# 8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We encourage you to review this page periodically for any changes. The effective date at the top of this page will be updated accordingly.

# 9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Astraé Luxe
Frugle Enterprises Pvt. Ltd.
Email: info@astraeluxe.com
Phone: +91 9549549680